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September 2010
   Photos from the July Luncheon

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"An empowered organization is one in which individuals have the knowledge, skill, desire and opportunity to personally succeed in a way that leads to collective organizational success."


- Steven R. Covey

My daughter just completed her first semester of college.  While I was pretty proud of her, she reminded me that for braving that grueling summer session, all she was rewarded with was two lousy grades.  Are these really that important? 
Well, grades are not everything.  Individuals are far more than test scores.  But, they do matter.  Report cards are one way to measure progress and to see how well we are doing.        
In fact, our chapter has a report card of its own; we call it the balanced score card (BSC).  The BSC is a performance metric used to improve the internal functions of our chapter, gauge external outcomes, measure progress, and provide feedback to the chapter's board of directors. Think of the BSC as a roadmap for our decision making throughout the year.  Chapter members are encouraged to view the 2010-11 BSC via the chapters' website.   
And for those of you who don't have a chance to read the whole BSC right now, let me hit some highlights:

Our chapter had chosen this year to embark on the development of a five-year strategic plan for 2011-2016.  This is our chance to plan the future direction of the chapter to ensure we continue to grow and remain relevant to our industry.  We are recruiting strategic steering committee members now, and I'd love to discuss your participation.
Section 3 of the BSC discusses the need for our chapter to continue to offer unique values to our professional and associate members.  Well, last week, I had two dynamic conversations that I hope will result in some exciting opportunities for us all.  One conversation involves a company that wants our members to help test and develop new products used in the facility management environment.  The other expands the chapter's Emerging Leaders program through a partnership with Southern Polytechnic.

Interested in other avenues of getting involved?  Look to BSC Section 1 for opportunities to build stronger business relationships.  Last year was our first annual bowling night.  It was such fun that we want to repeat it again this year but on an even bigger and grander scale.  Volunteer with the Special Events Committee to help make this event a reality. 
Okay, last week I gave you a challenge "to engage in social media in new ways" through chapter-related websites.  It was great to hear how many of you immediately clicked the links and joined our LinkedIn network and Facebook page. Our Facebook Page is up 25% to 78 fans from last month and LinkedIn discussion activity is up significantly.  The group grew 10% and is at 100 members. 
With all the opportunities for involvement in this chapter, I hope everyone finds a position in the organization that keeps you involved in IFMA Atlanta, benefits our chapter, and most importantly, helps you be more successful in your professional goals.  Your challenge this month (and in the months ahead) is to get (and stay) active.  If you haven't started, World Workplace is just around the corner in October and it offers a myriad of one-time opportunities to be a part of hosting the National Conference in our hometown. Check the website to find out how.

Christy Jellets
Chapter President



September Luncheon
Topic: A Case Study of ASHRAE's LEED Platinum Rennovation
Date: September 15th
Time: 11:30am - 1:30pm
Location: ASHRAE Headquarters
New Member/Guest Breakfast
Date: Oct. 14
Time: 7:30 to 9:30am
Location: The Buckhead Club
IFMA World Workplace
Date: October 27 - 29
Time: All Day
Location:Georgia World Congress Center, Atlanta


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Congratulations to... 

Machelle Pellegrini, CFM, for passing the Certified Facility Manager exam on July 27
Please extendyour warm Congratulations to Machelle Pellegrini for recently passing the CFM Exam!
Machelle is the Administrative Services Supervisor, Zone
Catastrophe/Sustainability Coordinator 
with State Farm in Johns Creek.

GA Tech Corner
assoc eventWith World Workplace coming to Atlanta in October 2010, the Georgia Tech Facility Management graduate program would like to have a big impact.  Along with a booth in the expo, students attending the Education Reception to receive scholarships, and general attendance at the conference, we hope to have students and IFMA Atlanta Chapter supporters of the GT program prominently greeting visitors and sharing information about our program.  Plans are underway, but will not be finalized until later this summer.  
If you can help out by manning the GT program booth # 641 in the Expo for an hour, or would like to take part in helping to promote our program during World Workplace, please contact Professor Professor Kathy Roper at 404-385-4139 or or
 Brenda Morris at 404-385-7479 or This should be a wonderful (perhaps one-time) opportunity to greet potential students in our hometown. 

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Are you looking for Green Products/Services?
If so, please check out our member companies in the Sustainable Directory.  It is located on the Sustainability page under the Member Resources tab on the IFMA Atlanta website.
Associate members:
Do you have a green product or service and would like our professional members to find out about them? 
To be considered for listing on the Sustainable Directory, please download and application  and submit the completed application to Lani Terry.for review by the Sustainability Subcommittee.
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A Conversation with Karen Howard
IFMA Atlanta Chapter Vice President
by Chris Sanders
I was originally to conduct this interview of Karen Howard on her home turf, C-W-C. As I drove with the early morning traffic across the top end, a chain of events caused 285 east bound to become a parking lot. Karen graciously offered to meet me at my office later in the day for this interview. As I returned from lunch with Moe's in hand Karen was waiting for me in the Equitable lobby. We made our way up to the 25th floor of SWSN finding a comfortable conference room to talk.

For those that don't know Karen, which may not be many of you, Karen is one of the founding members of the Atlanta Chapter of IFMA. The network of people around Karen started investigating how to charter a chapter of IFMA in what was then a younger smaller Atlanta. Karen pointed out that early in her career, Facilities Management was very new; there were not many Facilities Managers and the few there were only worked for large corporations. Through the years of Karen's involvement in IFMA there have been many changes to both the Chapter and to the city. In this interview Karen provides insight into the past, present and what she hopes is the future of our chapter.

Read the whole interview on our blog!

Upcoming Events
IFMA September Lunch Presentation:
ASHRAE LEED Renovation Case Study

September 15, 2010
Location: Ashrae Headquarters
Jeff Littleton, Executive VP and Secretary of ASHRAE and Mike Snyder from Richard Wittschiebe Hand

Mark your Calendars Now!

Register Here! 
The September IFMA chapter meeting will be held on September 15 at the newly renovated headquarters of ASHRAE (American Society of Heating, Refrigeration and Air Conditioning Engineers) which received LEED Platnium certification in late 2009. Atlanta is home to the headquarters of this organization which has 50,000 members globally. Founded in 1894, ASHRAE's mission is to advance the arts and sciences of heating, ventilation, air conditioning and refrigeration to serve humanity and promote a sustainable world. With this mission in mind, it made sense that renovation of the headquarters building should attain LEED certification. This meeting, presented by Jeff Littleton, Executive VP and Secretary of ASHRAE and Mike Snyder, one of the project architects from Richard Wittschiebe Hand will present a case study of the renovation project with a tour after the presentation.

IFMA World WorkPlace

World Workplace

Your IFMA Atlanta Chapter has the honor of working with IFMA International at the 2010 World Work Place being held from Tuesday, October 26th - Friday October 29 at the Georgia World Congress Center. One of our tasks is to recruit volunteers for this annual event and you can help.

Are you registered or planning to register for World Work Place? If yes, your help is needed as a volunteer to assist the IFMA Atlanta Chapter with staffing the WWP information booth, staffing the IFMA Atlanta Chapter booth, working as a tour guide, and assisting at the Welcome Reception and the Foundation Gala.

If you are interested in learning more about the volunteer opportunities, please check the volunteer form on our website and then contact  Candace Kearney at

2010 IFMA Foundation Three Ring Spectacular

It is with great enthusiasm and excitement that we introduce the 2010 IFMA Foundation Three Ring Spectacular Gala and Recognition Reception, to be held Tuesday October 26th at the World of Coca-Cola during World Workplace in Atlanta.

The IFMA Foundation Three Ring Spectacular promises to be a wonderful evening of networking and entertainment, including dinner and sensational live and silent auctions. The annual Gala is International's single largest fundraising event. The funds raised are used to support our scholarships, grants, recognized degree program and research projects.

International needs your help in their efforts to accomplish their goals and mission. Please consider being a sponsor and/or donating an auction item. Your support is needed and contributors will be rewarded with ample recognition.

The Atlanta Chapter is also looking for volunteers to help with this event - please visit to view Volunteer Opportunities and sign up.
And mark your calendars for the IFMA Foundation Three Ring Spectacular at World of Coca-Cola - Tuesday, October 26th, 2010.
Click here to view the 2010 Gala Sponsorship Form  
Click here to view the Donation Form for the Gala
 We'll see you there!

2010 Gala

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Past Events
August Lunch Recap
Preparing for Disaster

The Atlanta Chapter of IFMA met on August 18th at Magiano's in Buckhead to enjoy some great food, networking and of course education.  Our panelists were:
  • JeffJellets, The Salvation Army
  • Tom McGuire, Munters Corporation
  • Waylon Smith, Remco Solutions, Inc 
From examples right out of recent headlines the panel gave advice that every facility manager should know about how to get prepared for disasters.  
Answering questions like:
1. Do you have a professional First Responder in place? 
2. Who is your Insurance/Risk Manager? 
We learned the clean-up (recovery) process and the advantages of bringing in professionals and what requirements should a facility manager look for when choosing a disaster response company.
We discussed how two of the most common types of disasters, flood and fire result in the same problem of water damage.  They gave instructions on what needs to be considered.  From what types of things can be salvaged to what should facility managers' know about mold remediation?

  • 20% of companies will suffer a serious business interruption due to a disaster.  Without a BCP:
  • 80% will fail in a year.
  • 43% will not even re-open.
  • 93% that experience a significant data loss are out of business within 5 years.
  • Fewer than 20% of Forbes Global 2000 companies have a comprehensive business continuity plan.
Check out the PowerPoint from the presentation here! 

Collaborative Project Management Workshop Update
-Machelle Pellegrini, IFMA Atlanta Education Committee Member

Collaborative PM

On August 17, 2010, there were 22 participants at the Collaborative Project Management workshop.  This workshop provided a detailed outline to implement "Flexible, Precise, and Creative Execution
against Aggressive Time & Cost Constraints."   Specifically, it allows the Project Manager to bring projects in on time, on budget, and within quality targets.  It teaches the differences between the "traditional" versus "collaborative" process of project management; and from the project start to project finish, it creates buy-in from all parties involved.

Our facilitator, Ken Gwinner, provided a vast array of examples from projects he collaborated in such as the signature New York headquarters in Time Warner Center at Columbus Circle.  This
2.8 Million Square Foot tower was completed in 2004 and it is the largest building Manhattan.  The project was completed two (2) months ahead of schedule and under-budget using Collaborative Project Management tools shared in this session.  

As workshop attendees asked questions and shared insights based on their own experiences, the parallel of participant involvement evoked the feeling of enhanced quality of the learning event. A special thank you goes to The Best Consultant for sponsoring the event and facilitator for this Atlanta Chapter of IFMA Education Committee program.
Project Management Workshop 


Career Management Update
Are you looking for new employment opportunities including working on a temporary or project-oriented basis? Any IFMA member who is interested in temporary facilities management positions can post their resume and select their major skill sets on the IFMA-Atlanta website.  Your resume will be posted for six months and then removed.  If you want to keep it active, you will need to repost it after six months.
The IFMA Atlanta chapter also has a group on Linkedin where you get check out the latest blogs and view any job openings.
Joe Carroll, chairperson for the Career Management Committee, is also a certified career coach.  IFMA members may contact Joe for a no-cost, career coaching session.  To schedule an appointment, send an email to

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The Next Generation in  Document Management

What is on the horizon in facilities management document management solutions? What is driving the recent surge in acquisitions among the copier giants? What should facility managers consider when analyzing the cradle to grave life cycle of documents and workflow solutions? You can find out the answers in next month's publication of FMJ.   

Joe Carroll, vice-president, human resources for IST Management Services and chairperson of the IFMA-Atlanta career management committee wrote an article that addresses these major issues.  Be sure to check it out!

Interested in contributing an article - or even in joining the Newsletter committee?  If so, then contact our Newsletter Committee Chair, Joseph Geierman, at